Terms and Conditions
- Website Ownership of Copyrights/Usage Restrictions
The works of authorship contained in this website, including but not limited to all design, text and images, are owned, except as otherwise expressly stated, by The African Wild. United States and worldwide copyright laws and treaty provisions protect the entire contents of this website. In accordance with these terms, except as stated above, website users may not:
Copy, reproduce, modify, use, republish, upload, post, transmit or distribute in any way material from the Web Site.
Copy, modify or display trademarks, names or logos appearing on this Web Site in any way without the express written permission of The African Wild.
Redeliver any of the pages, text, images or other content of this Web Site using “framing” technology without the express written permission of The African Wild.
- Disclaimer; No Warranty
The factual information contained in this Web Site is obtained from sources believed to be reliable and accurate. The African Wild, makes no guarantee or warranty, express or implied, as to the reliability, accuracy, timeliness or completeness of that information and is not responsible for any errors or omissions therein, whether caused by the source of the information or The African Wild.
- Operation of the Web Site
The African Wild, will use reasonable commercial efforts to keep this website available for access on a 24 hour a day, 7 day a week basis, subject to scheduled downtime for maintenance purposes, unscheduled maintenance and systems outages. There are no assurances, however, that access will be available at all times and uninterrupted. Further, The African Wild, does not warrant that the operation of this website will be error-free, that defects will be corrected, or that this website or the servers that make it available are free from viruses or other harmful components.
- Web Site Security
You are prohibited from violating or attempting to violate the security of the website, including, without limitation, (a) accessing data not intended for your viewing or logging into a server or account which you are not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization or (c) attempting to interfere with service to any user, host or network. Violations of system or network security may result in civil or criminal liability. The African Wild will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
- Amendments and Modifications
The African Wild reserves the right to amend the information, services, and/or content of this website at any time without prior notice. The information and materials contained in this website, and the terms and conditions of the access to and use of such information and materials, are subject to change without notice. We suggest that you check these terms periodically for changes.
- Contract between the Visitor and The African Wild
- To secure a booking with The African Wild, a visitor or client must deposit 30% of the entire price of the trip (minimum US$200). All flights (domestic and international) must be paid 100% in advance to secure spaces. The deposit is non-refundable. Clients booking by telephone, fax or email will be deemed to have read the booking conditions.
- A booking is accepted and becomes definite from the date The African Wild has received the deposit from the Client. It is at this point that a binding contract between The African Wild and the Client comes into existence.
- The contract is made between The African Wild, and the Client, which includes all persons named on the booking form. The person signing the booking form warrants that he/she has full authority on behalf of all the persons whose names appear thereon and confirms that all such persons are fully aware of and accept these conditions.
- The balance of the amount due must be paid to The African Wild no later than 45 days before departure. In case of non-payment of the balance by the due date, The African Wild will treat the booking as cancelled by the Client.
- In the case of bookings made within 45 days of the departure date, the full amount of package price has to be paid at once.
- Payment can either be made by wire transfer, direct deposit, or check. In case of a bank transfer, all wiring and transfer costs should be assumed by the Client.
- All prices are United States of America Dollar based. All quoted Euro and Pound prices are referential and for the convenience of the Client. The Client can choose to pay in Euros or Pounds; however, if the amount in Euros or Pounds that is quoted is more than 4% below the amount based on the original dollar price and exchange rate of the day of payment, the amount paid in Euros or Pounds will be recalculated based on the exchange rate of the day of payment.
- Changes by the Client
Any changes to the original booking must be confirmed by the person signing the booking form. For any change by the Client to the itinerary after receiving a confirmed Travel Program from The African Wild, a US$40 changing fee will be charged plus any costs or charges which are incurred or levied by our suppliers as a result of the amendment. While every reasonable effort will be made to accommodate changes and additional requests, their availability cannot be guaranteed.
Services can be transferred from one client to another as long as there is availability and the providers’ conditions allow it.
- Substitution of Client
If any member of your party is prevented from traveling, it may be possible to transfer the booking to another suitable person, provided that written notice is given at least 30 days prior to departure. An administration fee of US$50 will be levied plus any costs imposed by The African Wild suppliers.
- Cancellation by the Client
The Client may cancel the booking at any time provided that the cancellation is communicated to The African Wild in writing. Deposit paid to reserve trip is non-refundable. All other reservations cancelled less than 45 days prior to the departure date of the tour are subject to the following cancellation fees:
|Period before departure when written notification is received||Cancellation fee as a percentage of the refundable services price|
|8 days or less||100%|
In case part of a booking is cancelled, the remaining party may have to pay additional charges (e.g. under-occupancy, or single room supplements). In case of trip postponement, an administration fee of 10% of the trip price will be charged plus the amount already spent on non-refundable subcontracted services. The remaining amount may be used toward future travel with The African Wild.
- Changes and Cancellation by The African Wild
While The African Wild will use its best endeavors to operate all tours and safaris as advertised, by entering into this contract the Client accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions. The African Wild reserves the right to cancel or change any of the facilities, services or prices (including flights, accommodation or other arrangements) at any time and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment as a result of these changes.
When a major change is made, the Client will have the choice to accept the change of arrangements, to purchase any other available tour or to cancel the tour and obtain a full refund. This is providing that the major change is not because of force majeure.
Force majeure is war, threat of war, riots, civil strife, industrial dispute, terrorist activities, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, changes imposed by cancellation or rescheduling of flights by an airline, the alteration of airline or aircraft type, or other similar events beyond the control of The African Wild.
The African Wild is not liable for any charges in the event of a change – beyond their control – to the departure time or date of a tour, flight or other form of transport.
Should any price increase, The African Wild will absorb the price increase if the price increase is less than 2% of the total package price. If the increase is more than 2%, the client will be surcharged the difference.
- Passport, Visa and Vaccinations
It is the responsibility of the Client to be in possession of a valid passport, visa permits, inoculations and preventative medicines as may be required by the authorities of the visited countries for the duration of the tour. Information about these matters or related items is given in good faith but without responsibility on the part of The African Wild.
For entering Botswana (and by way of international flight routing South Africa), every passport requires at least 2 free pages and at least 6 months validity.
If travelling with children, please ensure that you have updated copies of unabridged birth certificates for each child. This is for transfers through South Africa where strict laws prohibit the travel of children without unabridged birth certificates. If only one parent is accompanying the children, a certified letter allowing passage of the children is required from the other parent.
- Age, Fitness and Participation
All Clients are expected to assess that their physical fitness aligns with the requirements of the itinerary of their choosing prior to booking. Travelers with pre-existing medical conditions are advised to check with a healthcare professional before traveling on the chosen itinerary. No unaccompanied minors (those under 18 years of age) can be accepted on tours operated by The African Wild, however older teenagers may be considered provided they are accompanied by a parent or guardian who accepts full responsibility for the minor. The African Wild reserves the absolute right to decline a booking at their discretion. Clients agree to accept the authority and decisions of the employees of The African Wild, tour leaders and agents, while on the tour with The African Wild. If, in the opinion of such persons, the health or conduct of a Client before or after departure appears likely to endanger the safe, comfortable or happy progress of a tour, the Client may be excluded from all or part of the tour. In case of ill health The African Wild may make such arrangements as it sees fit and recover the costs thereof from the Client.
- Local laws
All participants in tours operated by The African Wild are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve The African Wild of all obligations that they may otherwise have under these booking conditions.
- Illness or disability
Anyone suffering from illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such condition at the time of booking and make arrangements for the provision of any medication or other treatment which may be required during the tour. Failure to make such disclosure will constitute a breach of these booking conditions and result in such persons being excluded from the tour in which case all monies paid will be forfeit.
- Flight Bookings
The African Wild will use its best endeavors to ensure that all flight prices are correct at the time that they are quoted. Airlines reserve the right to amend or withdraw fares without prior notice. Once a deposit is paid on an airfare, it guarantees that a booking is being held for you, but it DOES NOT GUARANTEE the fare. The fare can only be guaranteed when the flight booking has been paid in full and a ticket has been issued. Flight bookings cannot be transferred.
The flight times given by The African Wild are for general guidance only and are subject to change. Up-to-date flight times will be shown on the tickets. The Client must check the tickets very carefully immediately upon reception of the latest timings. The African Wild will endeavor to inform the Client as soon as possible in the event of any flight alteration. Details of airlines are also subject to change. Such alterations do not constitute a significant change to the trip arrangements and will therefore not be entitled to cancel without paying the normal charges as a result.
The African Wild cannot be held responsible for any delay to your flight whether this delay is caused by adverse weather conditions, the action of air traffic controllers, airport authorities or (local) governments, the rescheduling of flight times by the airline, mechanical breakdown, strike, industrial action or any other reason.
- Enforcement of Terms and Conditions
The African Wild makes no representation that content provided is applicable or appropriate for use in all locations. These terms and conditions are governed and interpreted pursuant to the laws of Botswana, notwithstanding any principles of conflicts of law. If you take legal action relating to these terms, you agree to file such action only in the state courts located in Botswana. If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions.
- Our responsibility
The African Wild cannot guarantee the accuracy of any hotel, resort or other leaflet which is not published by them but may be supplied as an additional service to the Client.
The African Wild accepts responsibility for ensuring that the vacation which the Client books with them is supplied as described in the final version of the travel program the Client will receive upon arrival and for ensuring that the services reach a reasonable standard.
The African Wild acts only in the capacity of an agent upon the legal conditions that, while exercising every possible precaution, it is not responsible for injury, illness, damage, loss, additional expenses, accidental delay, or other irregularities which may be caused either through willful or negligent acts or omissions made by the companies or individuals providing or engaged in transportation, accommodation or other services related to the accomplishment of the tour, or through natural disasters, social upheavals or other causes.